Information systems and their efficiency in administrative processes in the public sector (Original)

Abstract

Information systems are organized sets of components that interact to collect, process, store and distribute relevant data for the purpose of supporting decision making in an organization. The importance of information systems lies in their ability to transform large volumes of data into useful information, thus facilitating strategic decision making, administrative processes in the public sector include a series of critical activities such as planning, organization, direction and control, these processes are essential to guarantee an effective service to citizens and transparent administration. The main objective of this work is to determine how information systems contribute to the efficiency of administrative processes in the Ecuadorian public sector. The methodology adopted in this research is based on a descriptive and analytical approach, focused on the review of existing literature on information systems and their impact on administrative efficiency in the public sector, data collection was carried out through an exhaustive review of academic literature and relevant documents available online. The implementation of information systems strengthens transparency in public management by facilitating access to relevant information for citizens, this contributes to reducing the risk of corruption and improving public perception.