Contribution of MSMEs to tourism development (Original).

Abstract

Micro, Small and Medium Enterprises (MSMEs) are fundamental for the development and sustainability of the tourism sector, generating employment and driving the local economy. Their proximity to the customer allows them to offer personalized tourist products and experiences, enriching the tourist offer. This article aims to examine the contribution of MSMEs to tourism development, through the analysis of the opportunities and challenges they face, offering a more complete vision of their role in the economic and social aspects. The methodology consists of a bibliographic review of recent scientific literature, using systemic, narrative and documentary study techniques. 32 scientific articles were collected, of which 17 were selected for analysis. The analysis of the collected documentation allowed us to conclude that tourism MSMEs have a significant economic impact, especially in countries where tourism is a pillar of economic development. They generate local employment, stimulate demand for goods and services, and contribute to the Gross Domestic Product (GDP) of tourist regions. Furthermore, their presence in rural and less developed areas contributes to economic decentralization and territorial balance; however, they face challenges such as lack of access to financing, highly qualified labor, infrastructure with poor conditions, and competition with large companies. hotel chains that constitute elements to consider in subsequent studies.