Management of change processes

Abstract

The research that is presented supports its development in the use of theoretical and empirical methods of proven value. Its objective is to review the state of the art on change process management for the design of a technology, which guarantees a competitive organization; this requires support for principles that allow organizations to increase levels of effectiveness and efficiency. Therefore, the general objective of this research is to review the state of the art of process management and change process management, which will constitute a broad starting point for future research on this topic, since correct process management Exchange must guarantee competitive organizations.