Historical Trend Analysis of the Professional Development Process of Museum Specialists in Educational Communication. (Essay)

Abstract

The museum is an open institution to the world and the community, in which the improvement of communication processes has a primary importance, for the achievement of an efficient professional performance of its specialists. Thus, museum institutions have a close relationship with the educational processes that take place around them. However, the existing theory still does not answer this important issue. The modes of improvement that are projected become information transmission processes and do not constitute a systematized update, which provides resources and tools that specialists in the relationship with the public use in a dialogical, interactive and empathic way as an expression of oral communication skill. The article is aimed at responding to the problem related to the technical-methodological insufficiencies that limit museum specialists in achieving clear and precise elocution and an adequate use of verbal and non-verbal language in their professional activities. The objective is to characterize the historical evolution of the professional improvement of these specialists in educational communication, with an emphasis on oral communication. Methods such as: synthesis analysis, historical analysis, documentary analysis, interview, observation and inventory of difficulties were used, which allowed identifying certainties and lapses in the analysis carried out. The results lie in the characterization of stages by means of specific indicators, which allow determining the trends that will later favor a pedagogical model, which the most transcendent quality is the museological oral communicative performance.