Maintenance in the Integral Provincial Transport Company of Granma (Original)

Abstract

The present work was carried out at Granma Integral Provincial Transport Company. It was developed with the objective of evaluating the quality of the technical maintenance of Diana buses in the above-mentioned company, through the use of world-class indicators. For this study, the methodology for calculating maintenance indicators, also called World Class indices was applied, in order to determine the technical quality of five buses under working or operating conditions; as well as the quality in the maintenance applied to this equipment to improve their technical performance. Likewise, the corresponding formulas were applied to allow revealing the quality of the technical services performed, and based on that information, issue evaluative criteria about the management of the maintenance function in the already mentioned company. Essentially, the Mean Time to Repair (TMPR), the Technical Availability (DISP) and the cost of maintenance by billing (CMFT), and some others, were taken into account. Among the main results, availability per equipment (DISP) stands out with an average value of 98,96% for the year 2019 and 98,22% for 2020, a result that according to Tavares (2008) can be considered acceptable. Finally, the quality of technical maintenance at Granma Integral Provincial.